M2E Connect has recently introduced support for OTTO Shipping Profiles, allowing sellers to manage delivery settings more efficiently and comply with OTTO’s latest requirements. Using these profiles, sellers can define key shipping parameters, such as handling times, transport periods, etc., and provide accurate delivery estimates to customers.

Find out how OTTO Shipping Profiles work and follow our step-by-step guide to set them up in M2E Connect.

Why are Shipping Profiles important

OTTO requires all sellers to configure Shipping Profiles to provide buyers with precise and transparent delivery information. Without a Shipping Profile, your products may not meet OTTO’s listing requirements, which could impact your visibility and sales.

How to set up OTTO Shipping Profiles in M2E Connect

1) Ensure you’re using the latest version.

Check that you have the latest M2E OTTO Connect version installed in your Adobe Commerce instance.

2) Configure your Shipping Policy in M2E Connect.

Navigate to OTTO > Configuration > Policies in M2E Connect. Select or create a Shipping Policy and configure your Shipping Profiles. 

Fill in all required fields with the necessary shipping details.

3) Save & sync your settings.

Once saved, M2E Connect will update this information on OTTO for all listings using this Shipping Policy.

Summary

By setting up Shipping Profiles, you can smoothly transition to OTTO’s updated shipping requirements and prevent any potential disruptions in your sales.

Need help? Our support team is here to assist you with setting up your OTTO Shipping Profiles in M2E Connect.